Revolutionizing Primary Care Access

Voice-Based AI Receptionist

Automated triage and appointment booking for primary care

Making healthcare truly accessible for everyone without the need for apps or online forms

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15M+
Missed GP calls annually
32%
Older adults struggle with online booking
20-30min
Average wait time
200-300
Daily calls per receptionist

The Crisis in Primary Care

Missed calls shouldn’t mean missed care

The Numbers Don’t Lie
Over 15 million patient calls to GP practices go unanswered annually
32% of older adults cannot navigate complex online booking systems
Patients wait 20-30 minutes on average, often told to call back
Receptionists handle 200-300 calls daily, leading to burnout

The Result?

A system where patients feel neglected and staff are overwhelmed. The most vulnerable patients—those who need care most—are left behind by digital-first solutions.

“Some patients wait 40 minutes only to be told to call back the next day. This isn’t just inconvenient—it’s dangerous.”

Our Solution

A voice-based AI that works for everyone, with human oversight for safety

Human-in-the-Loop Innovation

Our AI doesn’t replace staff—it empowers them. Through intelligent escalation and seamless handoff, we ensure the right level of care at the right time.

Intelligent Escalation: AI recognizes when human judgment is needed
Real-time Dashboard: Staff can monitor and take over any interaction
Seamless Handoff: Full context transfer in one click
Last Mover Advantage

While competitors focused on online forms, we’re solving the hardest problem first: voice communication.

By creating a solution that works for the least tech-savvy users, we create a platform that can serve everyone—establishing Health Line AI as the primary communication channel between practices and patients.

Built for Everyone

Advanced features designed with accessibility and usability at the core

Voice-First Design
No apps, no forms, no barriers. Just call and speak naturally.
Human-in-the-Loop
AI handles routine queries with seamless human escalation when needed.
24/7 Availability
Always available to handle patient calls and appointment booking.
NHS Compliant
Fully compliant with NHS regulatory and data protection standards.

Ready to Transform Healthcare Access?

Experience the future of primary care communication. Try our voice-based AI receptionist today.

Try Live Demo